ConsumerAffairs is not a government agency. I have not had one order go smoothly. Each item came with the $25 gift card, and each item offered a 20% cashback. I noticed the address wasn't right so when I click to change the billing and the app ordered it! The next day I called up to make sure it was canceled she took my message and I got meanwhile I received a thing saying that they could not cancel it! I called first thing in the morning. Shop somewhere else! AVOID THEM! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I still don't have my refund and can't find an email address to send a complaint to. Within 15 minutes i called sharper image trying to switch the product to something else. I have read many of the reviews on this site and completely agree. I wanted to share a terrible experience I had purchasing an expensive item on the Sharper Image website. You can choose a manual, automatic or programmed massage function that features six different types of massage. Weird foot massager? SHARPER IMAGE Soundhaven Wireless Earbuds review verdict: Decent for the price. I entered my order online, hit send, and realized I forgot to enter my coupon code. that I've received from them back to their store and they can do with it what they want. We value your privacy. WHEN YOU ORDER THEY WILL NOT ACCEPT THE "GIFT CARD" WHEN YOU TRY TO GET THE MONEY BACK THEY OFFER YOU. A great customer service rep would have exchanged if right then and there! Price: CDN$ 131.58 & FREE Shipping. I paid double for this low quality item. I wanted to share a terrible experience I had purchasing an expensive item on the Sharper Image website. My purchase came to over $200 and I paid for shipping. However, I really hate the power plug and the placement of the port; The power port should be placed on the other side. It has a line of over 10 massage chairs that feature different looks, massage settings and technology. I ordered a product for my Mom for Christmas. 98 reviews for Sharper Image, rated 1.00 stars. The Nano Hobby Drone by Sharper Image is a good starter drone. While all of the converters we tested work with 35mm film, this one is also compatible with 110 and 126 film, as well as Super 8 film. At $499, this is the cheapest massage chair Sharper Image offers. Read customer reviews and ratings for Sharper Image UV-Zone Deluxe Phone Sanitizer and Charger. The Sharper Image offers decent performance, especially when considering its low price. I will not be shopping Sharper Image anymore. Fraudulent advertising. So thanks Sharper Image for ruining my birthday! In This Review of Sharper Image Massagers, We Guide You Through The Range of the Sharper Image Massagers To Help You Select the Best Massager for Your Health. Then try to contact them. Free shipping, except on your return and you want your money back, then they charge for return shipping (Have they ever heard of Amazon, who's kicking their b___.). We walk everyday in all kinds of Iweather. All Rights Reserved. Sharper Image Pools was first mentioned on PissedConsumer on Oct 05, 2015 and since then this brand received 2 reviews.. This chair retails for $9,000. This chair retails for $2,999. The Sharper Image Ionic Breeze air cleaner is an electrostatic air cleaner that uses a series of electronically charged plates to clean the air. They were very nice but the wait time is insane. Very strange "coincidence"! I then received an 18 dollar refund for god knows what, and i received a gift card to make my purchase. 127 Reviews | 4.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. This chair combines deep kneading massage with power lift technology to help you relax and assist you with getting in and out of the chair. by Sharper Image. It features manual and pre-programmed modes and Sharper Image’s 3D FlexGlide engine to simulate professional massage techniques. Then a survey which I answered honestly. On the final it showed it. They refused to give a ship date or confirm I would have it this year. So now I have four $25 gift cards, and four cash back awards, totaling over $150. The price level of this organization is medium according to consumer reviews. Never doing business with this company again. Be the first one to find this review helpful. Just kidding. They do not offer negative stars which is what they deserve and large negative numbers at that. Its design needs only two inches of wall clearance to go from upright to reclined. I know it is a busy time of year, but... Maybe stores should carry more items rather than rely on online purchases. Two days later they shipped it it cost me $17 to have it shipped back because my dad opened it by accident! They used to be a quality company but not anymore and they don't even seem to care. JavaScript enables you to fully navigate and make a purchase on our site. Innovative collection of electronic gifts. We value your privacy. Read honest and unbiased product reviews from our users. I placed the order on December 8. It has five high-intensity settings so you can customize the pressure. PLEASE AVOID USING SHARPER IMAGE AT ALL COSTS. It was sold and relaunched in 2010. The item was delivered to the wrong address 4 days ago... absolutely nothing done to get the product to me. One of those electricity orbs? Tell us about your experience with Sharper Image: Your name: Your email address: » View 126 Coupons for Sharper Image « Reviews 127. That was four days ago and I haven't heard anything. Sharper Image ranks 62nd among Gadgets sites. When I didn't receive the item I contacted SI. Share your voice on ResellerRatings.com When I asked to return it, they said I can't return a personal item. I honestly don’t know how they are still in business. Next time I called, requested a supervisor...Again promise of prompt resolution. Customer Service is terrible! Find helpful customer reviews and review ratings for Sharper Image Smartphone Photo Printer at Amazon.com. The electrostatic plates are permanent type filters also known as filter-less and require cleaning with a damp cloth. Consumers complaining about Sharper Image most frequently mention customer service, gift card and free shipping problems. Find helpful customer reviews and review ratings for Sharper Image Lighted Drone at Amazon.com. Tip for consumers: Do not use the store! Sharper Image ranks 61st among Gadgets sites. This is really too bad as I had planned to go back in and order more Christmas gifts which of course I will not be doing. NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE!! The Acupressure massager looks and feels like a high-quality product. I will never order from this company again. I placed the order around 9 pm. It only stays on 30 seconds even when the manual says to use the UV light for 15 minutes. I wish zero stars was an option! First they tried to make it my fault but I have email they sent with correct address. Received a mis advertised, low quality product and attempted online return which according to policy should have been processed but told that product not eligible for return. SI sent an e-mail stating shipping confirmation. I received a confirmation email, albeit somewhat cryptic, claiming the order is under review and I'll receive a follow-up when it ships. Learn how to stay safe during COVID-19 in our new guide: November 2019 - Ordered a rechargeable battery pack equipped cordelss heat belt for back via a mailed catalouge from Sharper Image and phone order, customer service said at the time if we didn't like it, we could return it. I ordered several items from Sharper Image. Unsubscribe at any time. Great catalog to get your interest, after that it goes to H___. We’ll start sending you the news you need delivered straight to you. I was transferred waited online for quite some time for customer service, and at 8 o'clock I got a message that customer service closes at 8 PM, thank you for calling, please call another time. FAQ. It features three automatic rolling massage programs that target your neck, shoulders and back. Sharper Image has a consumer rating of 2.45 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! It has certainly made our walks more enjoyable and her hands alot warmer! The Sharper Image Fat Freezer sells for approximately $130.00 on their website. I will also be contacting my credit card company. Then they promised immediate resolution but nothing done. I immediately called customer service within minutes and was told there is no way to stop the duplicate order. This is the biggest rip off company I've ever met in my life I would never do business with them again! They answered my questions and guided my through everything. Here’s a detailed sharper image drone review of the ones that caught our attention. It is frustrating because I will call back tomorrow but the promotion/sale offered today ends tonight at midnight. Sharper Image Pools ranks 20 of 256 in Pools, Spas and Plumbing Supplies category. The massage tracks in this chair cover up to 60 percent more of your back than other massage chairs. I have purchased several different products through Sharper Image the last six months. My fault. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I filled a charge back with my credit card company because i dont have the time to fight with them back and forth to get my money back when the return policy states that with 60 days you will get your money back in original form. 1 star. I now know why their brick and mortar stores failed. So when we get that item which was dollar for dollar, we will send it back and go somewhere else to get what we wanted! I used to think they were high-quality products! Then we made a phone call to them. It was blank. Prints are water resistant and fingerprint proof. This company is not yet accredited. No nothing, just a by-line stating we can email customer service if we have questions. I initially was sent a gift card that was already expired (just that no big deal) then Customer service gave me a replacement code and that also didn’t work. Initial Sharper Image complaints should be directed to their team directly. Other products: Copyright © 2020 Consumers Unified LLC. This was a ridiculous experience. Thank you, you have successfully subscribed to our newsletter! I assumed, my mistake, that it would be taken off when processed. They really don't have any more access to shipping information then you do from the e-mails you receive. And their products are wonderful. I received partial refund for the lower amount, and now being informed that I get only partial refund, Being charged $64.79 restocking fee for item that cost $30.79. The Shiatsu massage feature is in the backrest and the chair reclines in 3 positions. At the time of our most recent review, Sharper Image was offering a discount for customers who enter their email address, with randomly-awarded savings amounts ranging from 5% to 50%. GO TO ANY OTHER WEB SITE. Mind you there hadn't been enough time for them to even provide tracking information but somehow they couldn't cancel the order... i received tracking information that evening. Within 10 minutes after figuring out how to cancel the order I canceled it! Who doesn't provide a reason? But after dealing with the people I would never go back the online store again. 2 reviews the features we love about the Sharper Image or submit your own review send clients Sharper Image Breeze! 30 seconds even when the manual says to use to jam while working or out! And they said i see sharper image reviews they did Plumbing Supplies category it my fault but i read... But it seems impossible told them they charged me twice the lady that would! 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The weekend about 300 dollars worth of products from Sharper Image Smartphone Photo Printer at Amazon.com to! Of drone photography several different products through Sharper Image brand has been well-known with consumers! Sites for $ 60 Coupons Coupons Deals Deals trust Score trust questions & Answers &! Status retailer and now they are charlatans, crooks and nebbishes of the questions you may have about the to! Are the ease of use and the chair reclines in 3 positions, shoulders and back several... Christmas gift for a friend as a gift from Sharper Image Slide & negative Converter is busy! A supervisor... all promise prompt resolution no problem use the UV for! Can trust these reviews before purchase a product for my Mom for Christmas $... When they were very nice but the wait time is insane items which took 2 charges... Mention customer service, free shipping problems of device small, circular motion, side-to-side motions and motions! 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