Click or call 800-927-7671. An I saw that the adidas.com site says that you can return shoes within 30 days, but is it okay if I've worn them to see if they feel ok? The adidas Six-Month Outsole Guarantee return policy has changed! Normal wear and tear is not warranted on any merchandise. & more colors. All online Yeezy Shoe sales are final, no returns or exchanges will be accepted. Fast delivery, and 24/7/365 real-person service with a smile. Basically their return policy is not strict because they do want you to try out the shoe. The Customer Service Returning Purchase - Shop Finish Line today! There is a 24-hour return policy on all Yeezy Shoes that are purchased in-store. EDIT: If anyone is looking for the answer to this question, I asked them through their live chat support. We can only accept returns under our change of mind returns policy within a 30 Day return period. If a return older than 30 days reaches our warehouse, adidas cannot accept the returned items and cannot give a refund under our change of mind returns policy. Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, soccer, training and much more. At adidas, we create products that help you perform better, play better and feel better. *A receipt is required! If you find adidas hardware products purchased from our website don't perform to your needs (subject to normal wear and tear), you can return your order for a refund. Whether you’re using our shoes on the street or the court, or our apparel in the studio or on the field, we want you to be satisfied with your purchase. Our change of mind returns policy does not apply to Yeezy product. I think I read Nike does something where you can still get a refund even if its worn as long as you return within 30 days. Reviews, in-store pickup & free shipping on select items. After 45 days, items may not be returned for any reason. I know that the Nike retail stores allows returns even if you've worn them within the 30 days (I returned a pair because they hurt my feet when I wore them). Exchanges on worn merchandise will only be made when the damage is caused by a manufacturer's defect. Free shipping BOTH ways on return policy on worn out shoes from our vast selection of styles. RETURN POLICY Because we want you to be 100% satisfied, you can return your purchase(s) made at adidashardware.com within 28 days. We only accept returns under our change of mind returns policy within the 30 day return period. Pre-owned items, demo items, refurbished items and Nike Adapt Shoes may be exchanged in the same conditions they were sold within seven (7) days of purchase with original sales receipt. Our change of mind returns policy does not apply to Yeezy product. If a return older than 30 days reaches our warehouse, adidas cannot accept the returned items and cannot give a refund under our change of mind returns policy. Welcome to adidas. RETURNS & EXCHANGES adidas.com Return Policy. We will continue to honor the six month warranty for Barricade Tennis shoes as part of our normal Return Authorization process* outlined here. Is it the same with Adidas? The return we get that more often than worn items is that the buyer wraps the original shoe box with packing tape and applies the return label directly to it as well. Items cut or sliced by sharp objects cannot be exchanged. Retailers that sell Adidas shoes and equipment are not bound by the Adidas return policy, but if shoes are found to be defective and the retailer will not accept the return – within two years of purchase– contact Adidas at 1-800-448-1796. Worn out shoes from our vast selection of styles to Yeezy product can accept! 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